최종 업데이트: 2026-10-13
Automagica Co., Ltd. ("the Company") processes users' personal information to provide the CargoOn service ("the Service") in accordance with the Republic of Korea's Personal Information Protection Act ("PIPA"), and protects users' personal information and rights.
locale, kept 1 year).
We do not use advertising or behavioural-analytics cookies, or third-party analytics tools (Google Analytics and the like)※ Personal information of invite-based accounts is processed to the extent necessary to perform the service contract (PIPA Art. 15(1)(iv)).
In principle we destroy personal information without delay when the contract ends or the account is withdrawn. Where a retention duty exists under applicable law, we keep it for that period. The periods below are automatic deletion cycles configured in the system, and run daily without human intervention.
| Data | Retention | Method |
|---|---|---|
| Audit logs | 7 years | Deleted automatically |
| Inbound mail — body and attachments | 6 months | Body and attachments only (the record row is kept) |
| Inbound mail — record row | 7 years | Deleted automatically |
| AI conversation history | 90 days | Deleted automatically |
| Inquiries — IP address and browser information | 90 days | Those fields only |
| Inquiries — name, email, company, message | 2 years | Deleted automatically |
※ If you would like your data destroyed sooner, you may request it at the contact in §7, and we will destroy it without delay.
To operate the Service we entrust processing to the parties below; some data is transferred outside the Republic of Korea.
| Processor | Entrusted work | Location |
|---|---|---|
| Resend | Transactional email delivery | United States (cross-border transfer) |
| SeaVantage | Carrier cargo tracking integration | Republic of Korea (Seoul) |
| Anthropic | AI parsing of documents (B/L, INV) | United States (cross-border transfer) |
| DigitalOcean | Hosting and storage | United States, SFO3 (cross-border transfer) |
※ For third-party personal information that customers upload (consignees, drivers and the like), the customer is the controller and the Company acts as processor; that processing follows the separately executed B2B service agreement (data-processing clause).
You may at any time request access to, correction of, deletion of, or suspension of processing of your personal information, through the contact in §7.
The Company does not sell personal information, and does not share it with third parties for advertising purposes. The only disclosure to third parties is the entrusted processing listed in §4, limited to what the operation of the Service requires.
AUTOMAGICA CO., LTD. (Business Reg. No. 298-86-03554)
36, Hwasin-ro 260beon-gil, Deogyang-gu, Goyang-si, Gyeonggi-do, Republic of Korea
Privacy Officer: Hyunjoon Jeon (Jace), Representative
Contact: privacy@automagica.app
· +82 (0)50 6694 0511
※ You may also report or seek advice on privacy infringement with Korea's Personal Information Dispute Mediation Committee (+82 1833-6972), the Privacy Infringement Report Centre (118), the Supreme Prosecutors' Office Cybercrime Division (1301), or the National Police Agency Cyber Bureau (182).
The Korean version of this policy is the binding original. This English text is a convenience translation; if the two differ, the Korean version prevails. (Automagica is a corporation of the Republic of Korea and is subject to PIPA.)
If this policy is added to, removed from or amended, we will announce the change within the Service before it takes effect.